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Questions?

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Got a burning question, what to chat or need help with an order? We've got you! Just drop us a message using the form below or email contact@p3prmnt.com

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FAQs

Below are some of are common questions

All orders are shipped within 12-36 hours from our warehouse in London.  Delivery times will depend on your shipping option:

Standard Shipping: Tracked Royal Mail (2-3 days)

Express: Tracked Royal Mail (1-2 days)

Next day before 1pm: Arrives next day if ordered before 1pm

International shipping: 1-2 weeks depending on Location (Subject to customs delays).

You'll receive a lovely email from us!

If you contact us within 2 hours of your purchase, we can amend the shipping address. After this unfortunately we cannot make changes.

Yes! We offer free standard shipping on orders over £60 in the UK and over £120 for international orders.

We want you to love your purchase! If for any reason you’re not satisfied, we accept returns within 30 days of delivery, provided the items are unused, unworn, and in their original packaging. ***COLD CUPS ARE NON-REFUNDABLE*** Please visit our Returns & Exchanges page for more details.

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Join us in planting a tree at checkout to make a positive impact and support UK veterans and social mobility. We're proud to partner with Carma to make this possible with every purchase you make.

Together, we can do great things and create a world where trees grow strong, the air becomes cleaner, and we have hope for the future. Even the small things we do, like planting a tree, can make a big difference. If we all work together, we can stop climate change and make the world greener for the next generations.

So let's start this amazing journey today and become heroes for the planet!

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